Uber is rolling out updates to its ride-hailing app starting Monday in US.
All Uber app users will now have to read and agree to an online checklist before picking up a rider or trying to hail a ride, according to the company. The online checklist requires riders and drivers to confirm that they have taken certain steps such as putting on a face mask and washing their hands to help stop the spread of COVID-19. Checklist also include limits on the number of passengers in vehicles.
Uber will encourage drivers and riders to cancel trips — a move that in the past could result in a lower rating — if they don’t feel safe or the user is not wearing a face mask or cover. If drivers or riders give a low rating, they can now pick «no face cover or mask» along with the other traditional options such as «late for pickup,» «disrespectful» or «cleaniness.» If the user chooses the «no face cover» option in their review, the rider or driver will be sent a message informing them about the requirements of being on the Uber platform.
What is changing as per Uber?
New face-cover policy
Face covers or masks will be mandatory for everyone riding or driving with Uber. This policy is designed to help protect the health and safety of you and your driver, and will go into effect on May 18, 2020.
When wearing a face cover or mask, make sure it covers your face from the bridge of your nose down to your chin.
No front-seat passengers
To allow for more distance between you and your driver, we are advising riders to no longer sit in the front seat. This means every ride with Uber will have one less passenger seat available.
As the global leader in rideshare, we’re proud to put safety at the heart of everything we do. Look out for more updates next week about how we’re expanding our commitment to your safety.